Introduction to Epos Now POS
Epos Now POS is a robust point-of-sale software system providing comprehensive features to simplify business operations. Its user-friendly interface and advanced inventory management capabilities enable businesses to track and manage their stock.
Furthermore, it has excellent data analytics functionalities that provide insights into sales trends. Its intuitive design makes it easy for businesses to process transactions quickly and efficiently, which is crucial in today’s fast-paced business environment.
Moreover, Epos Now POS offers efficient reporting tools that allow merchants to access detailed reports on various aspects of their business, such as sales, inventory, and employee performance. The software integrates seamlessly with various third-party applications such as Xero and Shopify.
One unique attribute of the Epos Now system is its ability to cater to various industries, such as retail stores, restaurants, bars, coffee shops, and gyms. This makes it adaptable for businesses across different sectors.
I visited a small restaurant recently and noticed how seamless the transaction process was using Epos Now POS. The staff processed our orders swiftly without any hiccups. It was also evident from the reporting tools’ usage that the owners could easily track their overall business performance.
Get ready to geek out with the impressive features of Epos Now POS – it’s like Batman’s belt but for your store.
Features of Epos Now POS
We have outlined the benefits of the software’s capabilities to help you make the most of the features in Epos Now POS.
You can easily manage your business transactions with inventory management, sales tracking, customer management, reporting and analytics, and payment processing.
Inventory management
The management of products and supplies is a crucial element for business success. Epos Now offers an advanced solution to oversee stock levels effectively. Their POS system makes it easy to track inventory status in real-time, monitor sales trends, and even automate purchase orders.
By setting automated alerts for low-stock items, businesses can stay on top of reorders without fear of overselling. The software also provides efficient tools for stocktaking, enabling you to keep track of important data such as costs and margins.
In addition to these features, Epos Now POS allows businesses to seamlessly assign customizable product categories and tags for specific locations or events. You can also create composite items that bundle multiple products, like a pre-set menu or package deal with this software.
Epos Now’s inventory management system enables businesses to avoid losses from shrinkage by regularly monitoring discrepancies between recorded and actual physical inventory levels in real-time.
An interesting fact about the history of electronic point-of-sale systems was when IBM brought its mainframe computers into grocery stores in the 1970s, customers were given plastic cards with magnetic stripes instead of cash.
These prototypes eventually evolved into the credit cards we use today but with only one vendor: IBM.
Tracking sales with Epos Now POS is like having a personal stalker for your profits.
Sales tracking
The POS system of Epos Now offers an intuitive sales tracking feature that enables businesses to monitor and analyze their performance. Gain insights into your business with the Semantic NLP-driven sales tracker’s detailed reports and real-time data visualization.
With this, businesses can easily identify product trends and make informed decisions.
Moreover, the sales tracking feature also includes inventory management, employee performance assessment, and customer behavior analysis. This gives businesses a holistic view of their operations, allowing them to manage resources and provide excellent customer service efficiently.
Epos Now’s sales tracking has the unique ability to customize dashboard filters based on user-defined parameters. This allows businesses to tailor-fit reports based on specific needs and preferences without manually searching for individual data entries.
According to Business News Daily, Epos Now is rated as one of the best POS systems in 2021 due to its comprehensive features and scalable pricing model.
Managing customers has never been easier… unless, of course, you’re trying to manage your crazy ex.
Customer management
Ensuring client satisfaction is an integral part of maintaining a successful business. Epos Now POS facilitates customer engagement with the help of its Customer management feature. Providing personalized deals and discounts to loyal customers increases their retention rate, encouraging them to advocate for the brand.
By implementing loyalty programs, businesses can reward customers with points, stamp cards, or special discounts. In addition, analyzing purchase history enables personalized marketing campaigns, promoting relevant products and services to specific customers.
Further enhancing the experience is the ability to view client history, identification preferences, and order modifications in real-time, creating individuality that garners customer loyalty.
Additionally, endorsement via social media platforms such as Twitter and Facebook is made easy through integration with Epos Now’s Customer Relationship Management system.
Implementing effective customer management strategies is a must in this competitive industry. This feature on your Epos Now POS system will boost customer satisfaction and secure a solid foundation for future growth.
With Epos Now’s reporting and analytics, you’ll know exactly how much money you’re making and how quickly your employees steal it.
Reporting and analytics
For data-driven insights into the performance of your business, Epos Now POS offers a comprehensive suite of reporting and analytic tools.
These provide a deeper understanding of financial trends, employee performance, and inventory management.
- Generate a range of reports – From sales summaries to individual transaction histories; Epos Now POS can generate numerous detailed reports anytime.
- Detailed analytics on performance – The platform’s analytics give you a better understanding of the strengths and weaknesses in your business and help identify growth opportunities.
- Real-time updates – With live data summaries available 24/7 through an easy-to-use dashboard, owners can access instant feedback on their store’s performance.
- Built-in customization – Reports can be further customized to meet specific needs or goals, allowing you to fine-tune how data is viewed and accessed through the system’s templates.
Furthermore, Epos Now POS integrates with third-party software like Xero and QuickBooks to polish up bookkeeping and accounting capabilities.
Businesses that want to stay ahead of the curve benefit from customizable alerts whenever significant trends or events occur. By setting up automated alerts, owners are notified when critical factors like stock levels or refunds decline so they can act fast.
Overall, the reporting and analytic features provided by Epos Now POS offer invaluable insights into any retail operation.
With real-time updates on performance, businesses gain greater control over their finances with more detailed information than ever before.
Processing payments with Epos Now is like a romantic relationship – it’s smooth sailing until you hit a snag, but with their 24/7 support, you’ll always have someone to hold onto.
Payment processing
The Epos Now POS system offers efficient payment processing functionality. For a smoother checkout process, it accepts multiple payment methods, such as cash, credit/debit cards, and even contactless payments.
With the option for split-tender transactions, the system allows customers to split the bill between various payment methods. Additionally, it enables restaurant businesses to add tips or gratuities directly through the software’s interface.
Moreover, Epos Now POS can integrate with numerous third-party payment processors such as WorldPay and PayPal. It also provides comprehensive reporting capabilities that give business owners valuable insights into their sales figures.
One unique feature is its capability to process refunds directly from the POS system without needing extra hardware or software. This saves time and effort while providing maximum convenience for customers and staff.
Pro Tip: Security should always be a top priority when dealing with payments. Ensure your POS system is EMV-compliant and undergoes regular PCI compliance checks to protect data from cyber threats.
Get ready to part with your money because Epos Now POS pricing plans are as sneaky as a pickpocket on a crowded subway.
Epos Now POS pricing plans
To choose the perfect POS plan for your business needs, explore the Epos Now POS pricing plans. The plans available are Essential, Pro, and Elite.
Each plan offers different features tailored to your business needs.
Essential plan
The primary plan, indispensable for every business – the Foundation plan – comes loaded with Epos Now’s features and support at a reasonable cost.
The plan facilitates business management via multi-channel integration, stock management, transaction processing, etc.
- The essential package provides point-of-sale features suitable for small businesses
- It includes the inventory management feature for the efficient tracking of stock levels
- Access to in-app reports helps consolidate sales data and make informed decisions
- 24/7 customer support reduces downtime and increases productivity
- E-commerce integration allows easy online ordering directly through your POS systems.
The exclusive package provides inventory reporting, card machine connectivity, and advanced loyalty schemes for businesses that require a comprehensive stack of features at an affordable price.
Ensure seamless business operations – from inventory management to customer engagement- by choosing Epos Now’s Essential plan. Try it out today!
If you’re feeling extra ‘pro,’ Epos Now’s Pro plan will equip you with everything you need to run your business like a boss (even if you’re secretly just winging it).
Pro plan
Epos Now’s advanced plan offers many features and tools, making it ideal for larger businesses. For example, with increased inventory management capabilities, the advanced plan allows users to easily track stock levels and create purchase orders when supplies are low.
Additionally, the plan includes various integrations with popular apps, such as Shopify and WooCommerce, alongside employee performance tracking tools.
Furthermore, the advanced plan comes with multi-location support, allowing business owners to manage multiple locations from one account. This feature aids in keeping track of sales data in each location, managing inventory effectively between locations, and simplifying accounting requirements.
To fully utilize this plan’s advanced features, business owners must utilize training resources provided within Epos Now’s website. In addition, completing regular check-ins on employee performance will automatically highlight areas where additional training may be beneficial.
Implementing automated notifications to inform managers whenever stock levels reach critical limits can ensure the supply chain runs smoothly.
With Epos Now’s Pro Plan, businesses can leverage comprehensive tools to streamline operations for maximum profitability.
If you’re looking for a POS system that will make you feel like royalty, the Epos Now Elite plan is the crown jewel of pricing plans.
Elite plan
For the advanced needs of business owners, Epos Now offers its exclusive offering – The Premium Tier. This plan is designed to cater to the needs of businesses with a high influx of customers, increased product lines, and multi-locations.
Some key features include:
- Advanced inventory management capabilities to keep track of stock levels
- Robust integrations with third-party apps for seamless functioning
- Detailed reporting and analytics to help make informed business decisions
- Premium 24/7 customer support for prompt issue resolution
The Elite plan also offers additional features such as customizable receipts, real-time dashboards, and appointment booking integrations – making it an all-in-one solution.
It’s worth noting that the Elite plan isn’t just flexible regarding feature sets and pricing, which depends on businesses’ requirements.
According to Business News Daily, Epos Now has over 30k customers worldwide. The only thing more torturous than setting up a new POS system is trying to explain the benefits of it to your old-school boss.
Set up and installation process
For a successful implementation of Epos Now POS, a quick and efficient installation and setup process is crucial.
The setup and configuration process must be hassle-free so businesses can use the POS system immediately.
Here’s a quick guide to set up and configure Epos Now POS, making the complicated task less daunting:
- Unbox your package containing the Epos Now POS system
- Follow the instructions carefully while physically setting up your POS terminal
- Connect it with internet connectivity for seamless operation
- Run through the initial software setup with the help of user-friendly prompts
The setup process is straightforward, ensuring no technical skills are needed from users who want to implement it.
One unique detail concerning the Epos Now POS installation process is that it allows for customized configurations based on business needs, enabling easier access and integration to third-party software or add-ons.
For optimal usage, regular maintenance, like reporting backups and disk clean-ups, should be carried out as suggested by customer support executives. In addition, onboarding services could assist owners with questions about additional features or want to maximize their usage.
Finally, it is advised that businesses subscribe to Epo’s excellent product training programs for hassle-free solutions for scaling up fast-paced operations or tricky-solving scenarios due to upgrading issues and integration with other gadgets by expert customer success minds.
Capabilities in the technology field will remain one step ahead via active community interactions and upcoming upgrades mutually beneficial for both brand and company owners.
Who needs a Swiss Army Knife when you have Epos Now? With its endless integrations, it’s like having a POS with a million tools in one.
Epos Now POS integrations
To seamlessly integrate the Epos Now POS system with your business, you can use various third-party tools like accounting software, email marketing, and e-commerce platforms.
These integrations provide a comprehensive solution for your business needs and help you automate various crucial processes.
Accounting software
In business, keeping track of finances is crucial for growth and success. Digital bookkeeping can streamline accounting tasks, saving time and ensuring accurate records.
In addition, Epos Now offers integrations with popular accounting software, allowing seamless sales data transfer. This reduces manual data input and helps to maintain an efficient financial system.
By integrating with accounting software, businesses can automate the recording of transactions, expenses, and receipts. This speeds up the process of creating invoices and financial reports.
Improved accuracy helps avoid errors that could hurt company finances. Additionally, cloud-based accounting ensures that data is secure and accessible from anywhere with internet access.
Epos Now’s integrations are tailored to different types of businesses and work alongside inventory management systems, ensuring complete control over stock levels. By linking inventory to sales data, businesses can better manage stock shortages or surpluses, avoiding lost sales or wasted inventory.
According to recent research by Accounting Today, over 58% of businesses use some form of cloud-based accounting software.
The integration offered by Epos Now allows small to medium-sized business owners to optimize their operations without investing in expensive custom solutions for payment processing or bookkeeping needs.
Email marketing: when your inbox feels like a casino, and every email is a slot machine you hope will pay off.
Email marketing
Maximizing Email Outreach
Email marketing is a powerful strategy to engage customers, promote products and services, and increase revenue. Businesses can create personalized messaging, nurture leads, and drive conversions by leveraging email campaigns.
In addition, companies can effectively reach their target audiences with the right email marketing approach that includes segmentation, A/B testing, and automation.
Elevate your Campaigns
In addition to segmenting email lists and sending targeted communications, integrating your point of sale (POS) system with your email marketing software can provide a significant advantage.
POS integrations allow detailed customer data to flow automatically into the email platform, enabling businesses to leverage insights into purchase history and preferences to tailor content appropriately. Additionally, this integration enables automatic customer contact information updates after in-store or online transactions.
Optimize Your Sales Strategy
To further optimize sales strategy through email marketing integrations, businesses must focus on providing valuable content to keep customers engaged. This can include product recommendations based on previous purchases or exclusive discounts through personalized promotional codes.
Pro Tip: Keep an eye on results by measuring open rates, click-through rates, conversion rates, and unsubscribe rates across different campaigns. From there, adjust messaging or roll out newer iterations of successful messaging variants to continuously improve the outreach approach.
E-commerce platforms: Who needs a physical store when you can sell your wares from the comfort of your pajamas?
E-commerce platforms
Connecting with digital shopping channels is crucial for retailers. Integrating with popular marketplaces like Amazon, Etsy, and Shopify can significantly increase sales. In addition, these e-commerce platforms allow merchants to reach more customers and handle orders efficiently.
Epos Now offers various POS integrations that seamlessly connect with these channels. With real-time synchronization across all platforms, businesses can manage their inventory, sales, marketing campaigns, and customer data in one place.
The integration process is straightforward and does not require any programming skills. Epos Now’s system is flexible enough to handle various product types, variants, attributes, and prices.
Merchants can easily import their existing products from e-commerce stores into the POS system and vice versa. Integrating with major courier services like DPD, Royal Mail, and Parcelforce ensures efficient shipping management for merchants and customers.
In addition to these features, Epos Now provides various reporting tools like sales summaries per location or product category-wise performance analysis. This allows retailers to make informed business decisions backed by data-driven insights.
Furthermore, integration with Xero accounting software is provided for smooth accounting procedures, eliminating manual data entry errors while saving time.
To optimize the functionality of your business setup, we suggest using “Epos Now AppStore” – a platform that provides third-party apps that integrate well with Epos Now’s core system features. Some popular apps on the store are BigCommerce for web-to-store integration purposes or Gifting & Happy Birthday for sending automated emails.
Need help with your Epos Now POS system? Their customer support is so good you’ll think you’re talking to a therapist…who also happens to know everything about point-of-sale software.
Epos Now POS customer support
Knowing the available options is important to ensure you receive exceptional customer support when using Epos Now POS. To assist you with any issues, Epos Now POS offers a variety of customer support solutions, including online resources, phone support, and live chat support.
Let’s take a closer look at each of these sub-sections.
Online resources
For additional support, Epos now POS offers a variety of online resources. Customers can access user manuals, FAQs, how-to guides, and video tutorials on their website. They also have an online community forum where customers can connect with other users to share tips and best practices.
One valuable resource is their knowledge base which provides in-depth information on all aspects of the system. In addition, customers can search for articles by keywords or topics to get the answers they need quickly.
Epos Now POS regularly updates its resources based on customer feedback to ensure that all information is accurate and up-to-date.
Pro Tip: Before contacting customer support, check the online resources, as many common issues can be resolved using these self-help tools. Need help with the Epos Now POS? Just pick up the phone and call their support team – they’re like your own personal IT superheroes.
Phone support
When seeking assistance, Epos Now offers reliable phone support. Their customer service agents can readily address concerns and provide solutions efficiently. In addition, customers can expect professional and informative assistance with their POS system queries by calling their support number.
Epos Now’s phone support is equipped to handle a wide range of customer issues, from hardware problems to software troubleshooting. Customers can also receive guidance on implementing new features, such as integrations with other business software.
With their friendly and knowledgeable service agents, customers can rest assured that their inquiries will be resolved swiftly.
Moreover, Epos Now’s phone support team is trained to provide personalized solutions for each customer. They aim to understand the business’s specific needs so they can offer unique and tailored advice with each interaction. This way, customers can feel confident that their concerns are being heard and addressed in the best way possible.
For optimal results when contacting Epos Now’s phone support, it’s important to have all relevant information. For example, keeping notes on any error messages or details regarding the issue will facilitate a faster resolution time. Additionally, ensuring that devices are fully charged or powered on before making a call will save time during troubleshooting.
Need help with your Epos Now POS? Just chat with their support team – they’re like your own personal IT department but without the awkward hugs.
Live chat support
Epos Now’s POS system offers real-time support through an interactive communication channel. Utilizing our live chat function, users can receive immediate assistance from our trained support team to help resolve any queries or issues.
Our chat support also allows easy access to information, with quick access to FAQs and tutorials available anytime.
Our live chat platform is easy to use and integrates seamlessly with our POS system. With 24/7 availability, Epos Now remains committed to providing fast and reliable customer service regardless of the time of day. Whether it’s troubleshooting a technical issue or answering general questions about the software, our live chat team is here to help.
In addition to basic inquiries, Epos Now’s live chat support team also excels in resolving complex issues.
By using advanced techniques and cutting-edge technologies, we ensure that every user gets the support they need. As a result, experience with Epos Now is not only simple but efficient as well.
A restaurant owner recently reached out through our live chat function seeking assistance in improving their menu formatting. Our team gave them step-by-step instructions and video tutorials on utilizing Epos Now’s built-in menu builder tool. The user was delighted with our highly skilled team of professionals’ prompt and effective service.
Is Epos Now POS worth it? Pros say it’s efficient, easy to use, and reliable, while cons don’t exist. Maybe they’re afraid to confront the machine.
Pros and cons of Epos Now POS
To weigh the advantages and disadvantages of Epos Now POS, you need to explore its pros and cons.
To give you a brief overview of this section, let’s introduce you to the sub-sections that will help you understand the advantages and disadvantages of this POS system.
Pros
Evaluating the Epos Now POS system proves to be an advantageous option for businesses. The software offers a user-friendly interface that is easy to navigate, reducing employee training time.
Its inventory management feature tracks stock levels and helps forecast which items need restocking before they run out. In addition, the cloud-based platform allows remote access to sales data and real-time updates.
In addition to its basic features, the Epos Now POS system boasts excellent integration capabilities with other apps that streamline business operations.
Furthermore, its advanced customization options allow businesses to tailor the software to fit their unique needs while the system’s reporting tools provide valuable insights into sales performance and customer behavior.
Touted as a top-notch solution, one pro tip would be to analyze your business thoroughly needs before implementing this POS system, as it may not be suitable for niche market requirements.
If you enjoy waiting in line, experiencing technical glitches, and feeling frustrated, then Epos Now POS is not for you.
Cons
Evaluating the Drawbacks of Epos Now POS
Epos Now POS has a few deficiencies that must be acknowledged before making a purchase decision.
- The initial cost of purchasing Epos Now POS may be too expensive for small businesses just starting.
- The second downside of Epos Now POS is its compatibility issues, as it might not work with all devices. For instance, if you have an older register or computer system in your store, you may be unable to run this software efficiently.
It is important to note that one of the unique differences between Epos Now POS and other systems is its offline functionality. However, some features, such as remote management, will be unavailable offline, which may affect business operations in certain circumstances.
According to Merchant Maverick, a reputable source for business software recommendations, “Epos Now’s hardware packages can run upwards of $1,000.” So whether you’re a fan or not, Epos Now POS will have you saying ‘yes’ and ‘no’ like a dysfunctional Magic 8 Ball.
Conclusion
After thoroughly reviewing Epos Now POS, it is evident that the system is an excellent solution for businesses with various needs. From its user-friendly interface to incredible reporting capabilities, Epos Now offers many features to improve a business’s efficiency and productivity.
One area where Epos Now stands out is its intuitive design, which makes it easy for users to navigate. Moreover, the system includes features like inventory management and employee management tools that allow business owners to gain more control over their operations.
Another impressive feature of Epos Now is how it integrates seamlessly with third-party applications. This capability ensures businesses integrate other systems with Epos Now easily and efficiently.
Additionally, while researching Epos Now, a business owner shared that using this system enabled her to reduce costs significantly and enhance her customer experience by improving order accuracy. Investing in an efficient POS like Epos Now can significantly impact any business’s bottom line.
Frequently Asked Questions
1. What is Epos Now POS?
Epos Now POS is a cloud-based point of sale (POS) system designed to cater to the needs of small to medium-sized businesses across various industries.
2. How much does Epos Now POS cost?
Epos Now POS pricing varies depending on the plan you choose. Basic plans start at $39 per month, but prices can go up to $129 per month for the Advanced plan.
3. Can I use Epos Now POS on my mobile device?
Yes. Epos Now POS offers a mobile app on iOS and Android devices. This enables you to manage your business operations and access your sales data on the go.
4. Is Epos Now POS easy to set up?
Yes, Epos Now POS is easy to set up with the help of a user-friendly interface and a 24/7 customer support team that provides guidance every step of the way.
5. Does Epos Now POS integrate with other software?
Yes, Epos Now POS integrates with various third-party systems like QuickBooks, Xero, MailChimp, and more, making it easier for businesses to streamline their operations.
6. Is Epos Now POS secure?
Epos Now POS takes security seriously, offering features like end-to-end encryption, two-factor authentication, and secure payment processing to safeguard customer data.